PRIVACY POLICY
 
Pursuant to Regulation (EU) 2016/679 – General Data Protection Regulation (GDPR) – the personal data you freely provide will be processed by FIERA MILANO SpA ("Fiera Milano") as data controller, with registered offices in Piazzale Carlo Magno, 1, 20149 Milano.
 
The requested data is necessary for the completion of the required documents and provision of the Fiera Milano dedicated services for registered exhibitors (see General Conditions of Use https://eservice.fieramilano.it/TermsAndConditions.aspx).
 
Provision of the data marked on the webpage with an asterisk (*) is necessary for access to the event and/or the Fiera Milano services. Without the requested data, Fiera Milano will be unable to guarantee participation in the event or the online purchase service.
 
The data will be processed with the aid of computerised devices and the use of appropriate safety measures. Information of a non-personal nature you provide when purchasing various services or information obtained automatically by Fiera Milano through the website (browser, operating system and domain name with which the site is accessed) can be used for statistical and marketing purposes, although this information cannot be associated with a person under any circumstances.
 
The data you provide may be processed by the authorised personnel in charge of the website and by the Fiera Milano Sales and Marketing Departments and communicated, where necessary, for processing with the same methods and for the same purposes, to third parties involved in the execution of the service, which can include, indicatively, dispatchers, receptionists, telephone operators, photographers, etc. The recipients of the data, who process it on behalf of Fiera Milano, are appointed as data processors with a specific contract. The data is not transferred to third-party countries outside the EU.
 
The data you enter on the Site – for completion of the required documents or purchase of Fiera services – and the respective profile will be automatically deleted from the Site within 10 years following the event in which you participate.
 
Pursuant to articles 15-22 of the GDPR, you have the right to request the Fiera Milano Marketing Department, e-mail privacy.marketing@fieramilano.it
, tel. no. 0249977498, for access to your personal data and to correct it if inaccurate, delete it or limit its processing if warranted by the circumstances, or obtain portability of the data solely if subject to automated processing based on consent or agreement, as well as to oppose its use for reasons related to your particular situation, and in any case for direct marketing. You likewise have the right to withdraw the consent given for processing purposes that require it, without prejudice to the lawfulness of the processing conducted up to the moment of withdrawal. You are also entitled to submit complaints to the Data Protection Supervisor if you believe your rights have been violated with regard to the processing of data concerning you.
 
 
GENERAL TERMS AND CONDITIONS OF USE
 
Fiera Milano SpA set up this website https://eservice.fieramilano.it/ (hereinafter called the “Site”) with the purpose of providing registered exhibitors (“Users”) with a series of services and supplies which may be purchased online at defined prices.
In using this Website, the User is bound by the present General Terms and Conditions of Use and all the applicable laws and standards in force. By accessing, visiting and/or using the Website itself, the User accepts these Terms and Conditions without any reservations.
 
1. General information
Fiera Milano SpA (“Fiera Milano”) manages this Website. Fiera Milano is registered in the Registro delle Imprese (Business Register) R.E.A. 1623812, Fiscal code and VAT reg. no. 13194800150. The headquarters of Fiera Milano are in P.le Carlo Magno, 20149 - Milan.
The Call Center of Fiera Milano may be contacted from Monday to Friday from 9:00 am to 6:00 pm at the number +39 02 49976822 , or by e-mail at the address eservice@fieramilano.it, or by selecting the item “Call Center” on the homepage of the Website.
 
2. Intellectual property rights
Except when otherwise specified, photographs, texts, advertising messages, images and video sequences (with or without sound), and all other content on the Website (hereinafter called “Content”), as well as the design, graphics, technological and operative layout of the Website, are protected by copyright and all other intellectual property rights of Fiera Milano or of third parties owners of these rights.
The User expressly acknowledges the ownership of the intellectual and/or industrial property rights indicated above regarding Content, thereby undertaking to use the same only within the limits of and according to the conditions specified herein.
Reproducing or copying the Site, and the elements contained or copied in it, is permitted solely for personal use or use within the company. Any advertising and/or commercial use is excluded.
Pursuant to art. 171 of Law 633/1941 and art. 473 of the Italian code of criminal procedure, and in the absence of prior written authorisation by Fiera Milano it is strictly forbidden to make use of, copy or modify all or part of the Website or of its Content, by any procedure or media, except as provided for in the above paragraph. 
It is forbidden to use a hypertext connection by means of framing, inlining or other similar methods.
 
3. Trademarks
The name “Fiera Milano” and “eservice.fieramilano.it”, the logo, and the related products and service names are registered trademarks of Fiera Milano.
The site also includes other registered trademarks, which are used by Fiera Milano either with the authorisation of their holders, or as a simple indication of products or services offered by Fiera Milano.
Any reproduction, imitation or use of these trademarks without prior authorization from Fiera Milano or of the trademark holder is a crime, punishable by law. 
 
4. Access to the Site
To access the Website – in order to complete compulsory documents and purchase online optional services offered by Fiera Milano - the User shall use the user name and password received from Fiera Milano (see below “user name and passwords ”).
The Website is accessible only to “registered exhibitors”, i.e. to those subjects who have already booked a place for a particular event, and only for the duration of the event.
 
5. Filling in compulsory documents
The User is required to fill in the forms in the section “compulsory documents” on the Website. These documents include for instance the statements regarding safety of the electric and water systems, set up plans of the booth and forms for the mandatory insurance.
 
6. Information on the commercial services of Fiera Milano
The Website allows Users to consult the list of services provided, available options and applicable prices and to purchase the services which better respond to their needs.
Prices shown on the Website do not include VAT. The price applied to the services purchased are those indicated on the Website at the moment the order is completed, without taking into consideration any previous offers or subsequent modification. Prices indicated on the Website are applicable exclusively to contracts stipulated online.
For services not directly provided by Fiera Milano, Users will be directed to the site or to the information brochure of the individual third party supplier, from whom they may directly purchase the illustrated service. Under no circumstances shall Fiera Milano be deemed liable for the supply of services provided by third parties.  
 
7. Username and password
The User hereby agrees to be the only party responsible for maintaining the confidentiality of his/her own account and password, as well as of any activity that occurs under his/her own password and/or account.
The User shall undertakes all necessary steps to ensure that the password is kept confidential and secure, and will inform Fiera Milano immediately in the event that his/her account and/or password is being, or is likely to be, used in an unauthorized manner. Fiera Milano shall not be held responsible for any loss or damage deriving from the failure to respect these obligations.
 
8. Personal data and other data
You are required to read the privacy policy.
When filling up the required documents or purchasing the services offered by Fiera Milano, you are requested to provide personal data for the purposes identified in the Privacy Policy, pursuant to art. 13 of Regulation (EU) 2016/679 [GDPR] (Privacy Policy).
The data you enter will be automatically deleted from the Site by Fiera Milano within 10 years from the event in which you participate.
Information of a non-personal nature you provide when purchasing various services or information obtained automatically by Fiera Milano through the website (browser, operating system and domain name with which the site is accessed) can be used for statistical and marketing purposes, although this information cannot be associated with a person under any circumstances
 
9. Governing law
These Terms and Conditions are governed by and construed in accordance with Italian law. The Courts of the district of Milan shall have exclusive jurisdiction for any disputes arising from these Conditions.
The General Terms and Conditions of Use are available in Italian and in English. In the event of there being any conflict between the two versions, the Italian version holds true.
 
10. Updates and modifications
Fiera Milano has the right to update and modify access to the Website, elements of the Website and these Conditions. By using the Webite, the User accepts to be bound by these updates and modifications. The User is required to regularly consult this document to check the Conditions in force.
 
GENERAL TERMS AND CONDITIONS OF SALE
 
1. General terms and conditions of sale online
Fiera Milano SpA set up this website https://eservice.fieramilano.it/  (hereafter called the “Website”) for the purpose of providing registered exhibitors (“Users”) with a defined series of services and supplies which may be purchased online at defined fees.
Purchase of the services offered is regulated by these general terms and conditions of sale and by all applicable laws and standards in force.
Services purchased online are provided directly by Fiera Milano SpA, with registered offices in P.le Carlo Magno, ZIP code 20149 - Milan.
The Call Center of Fiera Milano can be contacted, from Monday to Friday from 9:00 am to 6:00 pm at the number +39 02 49976822, or by email at the address eservice@fieramilano.it, or by selecting the item “Call Center” in the home page of the Website.
For further information, please check the General Terms and Conditions of Use and the Privacy Policy https://eservice.fieramilano.it/TermsAndConditions.aspx .
 
2. Stipulating a contract online with Fiera Milano
In order to purchase the services directly provided by Fiera Milano, the User will be asked to carefully read the contract documentation (general and specific contract conditions, Privacy policy, technical annexes, etc.) – which may be stored and/or printed – and that, if requested, the User will be invited to accept by clicking on the button “I accept”.
Before submitting the order online, the User may view the summary containing the ordered services, unit prices and total, including VAT. In case of any input errors, the User may correct the order by clicking on the “Back” button.
By clicking on “proceed” Users confirm and electronically transmit their own order to Fiera Milano.
The contract is deemed to be submitted when Fiera Milano receives the order electronically, unless the goods or services requested are unavailable.
Upon submission of the order, Fiera Milano will send you a purchase order receipt e-mail containing a summary of the information related to the order form (the information concerning the basic features of the goods or services as well as of the price and of the chosen means of payment). The user shall save or reproduce a copy of this communication and of the summary documentation for their own personal use.
General and specific contract conditions, as well as the summary of services purchased by the User, remain available to the latter in the section “My orders” of the Website.
By making the online order the User unconditionally agrees to and accepts these conditions of sale as well as the general and specific contract conditions, the privacy policy, and all supplementary documentation.
 
3. Price
Prices shown on the Website do not include VAT. The price applied to the services purchased are those indicated on the Website at the time of completing the order, without taking into consideration any previous offers or subsequent modification. Prices indicated on the Website are applicable exclusively to contracts stipulated online.
 
4. Methods of payment
Payment of the services purchased may be made in the following manner:
- Payment on receiving the statement
- Bank transfer
- Credit card
 
5. Privacy
Processing of personal data which may be provided when stipulating the contract will be performed in accordance with the conditions  set forth in the privacy policy,  which the User is advised to read before stipulating the contract, and by the General Terms and Conditions of Use of the Website.
For further information on the Fiera Milano Privacy policy, the User may contact the Fiera Milano customer services department, at the address indicated above.
 
6. Governing Law
These Terms and Conditions are governed by and construed in accordance with Italian law. The Courts of the district of Milan shall have exclusive jurisdiction for any disputes arising from these Conditions.
The General Terms and Conditions of Sale are available in Italian and in English. In the event of there being any conflict between the two versions, the Italian version holds true.